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FAQ

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GENERAL
 
Q. How do I get a wholesale merchant account?

A. Visit the Wholesale Account Request page, it's easy!


Q. I forgot my password, how do I retrieve it?
A. Click here to Reset my Password


ORDERS

Q. Is there a minimum order requirement?
A. Yes, there is a $30 order mimimum.

Q. How long does it take to ship an order?
A. Typically 5-7 business days. Keep in mind if you order at night or on the
weekend the order won't process until the next business day. We don't ship on major holidays.

Q. How do I know when my order has been shipped?
A. When you are logged into your account, the status will say "shipped."

Q. Do you take phone orders?
A. Yes, please call us at (424) 258-0266

 

ITEMS & PRODUCTS

Q. The quantity field says "0" for a certain color and size.
A. That means we are sold out.  Please contact us to see when we will get
it in stock.

 

OTHER

Q. Can you print logos?
A. Yes, we can print logos for orders over 250 pieces.

Q. Do you ship internationally?
A. Yes, to Australia, Canada, and France. For additional countries

Contact us for more information.

 

SPONSORSHIPS

Q. Do you sponsor pole events or shows?
A. Yes, we're proud to support the pole dance community.  Feel free to reach
out to us.



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