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Shipping & Returns

 

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FROM TO SHIPPING RATE
$0 $25 $7.99
$25.01 $50 $8.99
$50.01 $75 $10.99
$75.01 $100 $13.99
$100.01 $125 $15.99
$125.01 $150 $17.99
$150.01 $200 $18.99
                    
** For additional rates click "estimate shipping" at check out **
 
IMPORTANT:
Please note that USPS shipping does not provide insurance.  USPS provides tracking and shipping confirmation.  Poledance Playground is not responsible for packages that are lost or stolen, once delivery has been made.  It is the customer's responsibility to make sure the delivery address is safe to receive deliveries.  We cannot reimburse for lost or stolen packages. 

 

 

RETURNS/EXCHANGES:
We do not accept returns or exchanges for hygiene purposes and since items are sold for wholesale.  It is the customer's responsibility to check the order upon receipt.  If an item is defective, you must contact us in writing within 5 days of receiving the item for a replacement.  We cannot replace items if you do not contact us within the 5 days and there are no exceptions.

 

 

FREE LOCAL PICK-UP (Los Angeles):
For your convenience, you can save on shipping and pick-up your order at no cost. You must schedule an appointment by contacting us via email or text us at 424-258-0266. You must receive confirmation before you can pick-up.  

Local pick-up hours & location:
M-F 12:00PM-4:00PM (not available on major holidays)     
11601 Wilshire Blvd, Los Angeles, CA 90025


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